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Exposure visit for F&B Steward trainees to Hotel Golden Tulip

Don Bosco Tech (Purnea) organized an exposure visit to Hotel Golden Tulip for F&B Steward Domain trainees on August 23, 2019. All the trainees were accompanied by the trainer to the Hotel Golden Tulip. At the hotel, they were welcomed by Mrs. Jeevika (Job Manager, Hotel Golden Tulip). She introduced the trainees to General Manager and was coordinating hotel staff for an exposure visit. 

At first, the coordinating staff took the trainees to reception and highlighted the work performed by front desk office like check-in, check out, maintaining the GRC register, payment procedure, room tariff and room categories. After that he took the trainees to Food and Beverage department, where staff members shared about their work and different types of food and beverage items including other important things like, restaurant operation related, table service, table setup, food and beverage order taking process and services procedure, restaurant equipment, and defining the menu.

After that, he took the trainees to the banquet hall, where he explained about different types of banquet hall setup and buffet setup. After that, trainees were taken to Coffee shop which is operational 24x7. The staff of the coffee shop told the trainees about different types of coffee. In the end, trainees were taken to the housekeeping department where trainees were made aware of the cleaning process, room amenities, bathroom amenities, bed making and cleaning process.

After visiting every important section of the hotel, trainees expressed their gratitude towards the hotel staff and General Manager for giving them the opportunity to experience a hotel environment. 

Trainees were very happy with this exposure visit as they learned a lot and saw things in reality which they used to study in textbooks and they are looking forward to work in the hotel industry soon.